Carent: Compassionate. Cost-effective. Cutting edge.

Dear Carent Patient:

The impact of COVID-19 in our communities has been stressful. We realize that your insurance coverage and the bills you receive can be confusing even under the best circumstances. We are here to help when you have a question or concern. Please call our billing team at 844-214-7275 with questions about your bill or claim, we stand ready to assist you. We appreciate your patience and suggest that if you don’t get through in a timely manner, please take advantage of the contact form option below.

Thank you for utilizing the services of Carent Laboratory Solutions hospitals in your community.

If you have your Carent billing statement and the access code printed on your statement, pay online at

Mail payments: Carent Laboratory Solutions, PO Box 9189, Minneapolis, MN 55480-9189

Billing Inquiries: 844-214-7275
Question about your bill or a claim? If you are a patient or provider and would like to speak with someone in our customer service department about a bill or a claim, please call today.

Billing Fax: 833-654-0525
Send billing inquiries, updated health insurance information, payment inquiries, Explanation of Benefits (EOB), records requests, and letters from patients.

General Inquiries: 888-356-5227

Please help us protect your confidential information, please do not include date of birth, social security number, or account numbers in your comments.