Welcome, Carent patients
Thank you for choosing Carent Laboratory Solutions hospital lab services in your community.
We understand that your insurance coverage and the bills you receive can be confusing even under the best circumstances. We are here to help!
Did you get a letter from United Healthcare about your Medicare Advantage plan recently?
There is no change to your plan coverage, Carent will continue to accept your Medicare Advantage insurance. We apologize for the confusion cause by an administrative error. Very soon you will receive an updated letter from United Healthcare documenting this for your records. United Healthcare mailed letters to patients to correct this on December 16, 2024. If you have any questions, please reach out to us by phone 888-356-5227 or submit a Contact Form below.
Questions about claims or bills
Call to speak with a billing team member, check claim status, or make a payment
Boulder Community Health Lab Patients 888-670-1410
Intermountain Health (formerly SCL Health) Lab Patients 866-763-1948
If you do not know, call either number and tell the representative you are a Carent patient and need help locating your account.
Log in to make payment, create a payment plan, view claim status, update insurance, create an account for easy access to check balances, manage forms of payment, print receipts, and more
Boulder Community Health lab patient portal
Intermountain Health (formerly SCL Health) lab patient portal
Send billing inquiries, updated health insurance information, payment inquiries, Explanation of Benefits (EOB), records requests, and patient letters
Boulder Community Health Lab Billing Fax 844-341-1490
Intermountain Health (formerly SCL Health) Billing Fax 866-441-0403
Mail a payment
Boulder Community Health Lab Patients Payments
Carent Laboratory Solutions, PO Box 9189, Minneapolis, MN 55480-9189
Intermountain Health (formerly SCL Health) Lab Patient Payments
Carent Laboratory Solutions, PO Box 860814, Minneapolis, MN 55480-0814
For all other questions and general inquiries, please call 888-356-5227
Help us protect your confidential information, please do not include date of birth, social security number, or account number in your comments.