Carent: Compassionate. Cost-effective. Cutting edge.

Dear Carent Patient:

These are stressful times as we experience the impact of COVID-19 in our communities. We realize that your insurance coverage and the bills you receive can be confusing even under normal circumstances. We are here to help when you have a question or concern. Please call our billing team at 844-214-7275 with questions about your bill or claim. Despite the COVID-19 impacts, we continue to work on your behalf standing ready to assist you. We appreciate your patience and suggest that if you don’t get through in a timely manner, please take advantage of the contact form option below.

Thank you for utilizing the services of Carent Laboratory Solutions hospitals in your community.

Billing Inquiries: 844-214-7275
Question about your bill or a claim? If you are a patient or provider and would like to speak with someone in our customer service department about a bill or a claim, please call today.

Billing Fax: 833-654-0525
Send billing inquiries, updated health insurance information, payment inquiries, Explanation of Benefits (EOB), records requests, and letters from patients.

General Inquiries: 888-356-5227

Please help us protect your confidential information and do not include date of birth, social security number, or account numbers in your comments.